Computer Freezes and Crashes? Now What

The Quick Fix

What at first looks like a freeze may just be slow processing. When in the middle of resource-intensive activities, such as editing video, burning a DVD, or copying large files, many applications and machines may appear to hang. Don’t start forcing anything to close or shut anything down until you’re certain it’s not just taking a long time to complete the task. If your computer is not responding after a while, and it is a desktop computer, you could simply pull the power cable. To quickly reboot the laptop, press the Power button and hold it for about five seconds. The laptop should power down. Press the power button again to turn on the device.

Is It a Memory Issue?

Problems with your RAM, can result in a variety of issues, including seemingly random freezes, crashes, and system errors. When you’re seeing these types of issues, there are no obvious error messages that indicate something is wrong with the memory in your computer. Sometimes memory modules are not securely placed in the socket,and that could cause memory errors too.

Memory Troubleshooting: Generally speaking, system memory is sold in sets of two (for dual-channel), three (for triple-channel), and four (quad channel). Matched memory modules have the same latency settings, speeds, and capacities to ensure the highest throughput. A system with dualchannel memory can read and write data to two memory modules at once. Some of the latest processors can also talk to three or four memory modules at once, and these are called triplechannel and quad-channel systems. You should reseat the memory whenever the PC displays inconsistent, hard-to-reproduce system failures. Be particularly on the lookout for unseated memory if you’ve just finished an upgrade or otherwise moved the system around. You can tell that memory is unseated because the row of gold leads along the bottom edge will be partially visible, and it’s likely that one of the two locks at each end of the memory slot won’t be fully gripping the RAM module. It’s also possible that a memory module is bad even absent any physical indications. You can use the Windows Memory Diagnostics utility built into Windows to test if the memory is faulty.

Computer Storage Errors

If RAM is the short term memory, storage devices such as HDDs (hard disk drives) or SSDs (solid state drives) function as long-term memory. For example, the C: drive on most PCs is where Windows stores the files it needs to operate. When the computer starts an application, Windows gathers of all the information it needs to run the program by retrieving the necessary files from the drive where the application files were installed. Even though damaged memory is most likely to trigger crashes during memory-intensive operations, such as when you’re installing Windows, compiling video, editing photos, or playing video games, data stored in the hard drive can also become corrupted, resulting in errors in your applications or in Windows. With more severe memory damage, non-demanding applications, such as your Web browser or word processor, may unexpectedly close or Windows may restart when the computer is idle.

Windows Update Issues

When updating Windows OS, you may see an error message that indicates that Windows could not install an update. There are several possible reasons for this. If you haven’t updated in a while, there could be a series of previous updates that need to be installed. Another common issue arises when Windows won’t install because you have too little space on your hard drive. Also, make sure that your computer’s time and date is correct.

BSOD Repair

Traditionally, the color blue is thought to have a calming effect, but when it comes to error messages, it symbolizes the most frightening of Windows errors. This problem occurs when Windows has encountered an error that causes the OS to become temporarily unstable or unresponsive. To protect the OS from damage, Windows responds by stopping every task on your PC and indicating the problem in the BSOD error message.

When Windows crashes or locks up, “STOP” message, also known as the BSoD, the Blue Screen of Death appear. This OS error is eider software or hardware related, and sometimes is difficult to decipher. There are many parts to a BSoD, but the most important is right at the top. The actual name of the error is presented in all caps with an underscore between each word. Come to us for PC Repair Las Vegas!

Blue screen of death

Many things from improper drivers, OS updates, or even a virus can cause this Windows error. You could try few things to fix the problem yourself, like:

• Remove Unnecessary Startup Programs; a program is typically only run when needed — for example, only running Microsoft Word while typing a document.
• Uninstall Unused Programs; these unused programs take up hard drive space and may be eating up additional resources if they are running in the background.
• Clean Up The Registry; let the professionals do it.
• Boot in Safe Mode; boot up problem may be due to a faulty driver or other software conflict, which booting in Safe Mode can resolve.

If you still need help, luckily Neon Computers, is equipped with all the knowledge and tools to service that king of computer problems.

Neon Computers
Phone: (702) 240-6366
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6830 S Rainbow Blvd Ste 150
Las Vegas, NV 89118